Company Policies

NTM CORPORATE INFORMATION

NTM, trace it's day-to-day processes with its own ERP system in order to provide fast and high-quality service to the expectations of its customers. It performs all its services with respect to customer standards with its calibrated control devices and competent personnel.

While performing its services, NTM aware of its social responsibilities in accordance with the constantly evolving world conditions, highlighting importance to environmental protection and Occupational Safety practices.

Our commitments in these responsibilities;

QUALITY POLICY

NTM, as a business partner in the communication sector, provides services in the field of installation, maintenance, repair and operation of mobile and fixed network through emphasizing the following principles.

♦ Ensuring customer satisfaction by satisfying high standards in accordance with customer requirements,
♦ Following the innovations and developments in the sector,
♦ Providing constant improvement in management systems by producing the most suitable and agile solution alternatives,
♦ Realizing the purpose of existence of NTM in accordance with quality principles with the effective participation by all of our employees.

The purpose of NTM's existence;
♦ Our service quality and brand,
♦ Our awareness and investing in the future,
♦Legal compliance and corporate identity,
♦ Our competitiveness and reliability in the sector.

ENVIRONMENTAL POLICY

NTM, as a business partner in the communication sector, provides services in the field of installation, maintenance, repair and operation of mobile and fixed network in accordance with the following environmental principles.

♦ In compliance with applicable environmental legislation
♦ Persistent improvement of our environmental management system by preventing any damage that may be caused to the environment,
♦ Environmental protection activities, increasing the awareness of our employees about the environment, solving environmental problems at the source,
♦ Creating and applying methods that will reduce waste and eliminate its impact to the environment,
♦ Recycle the waste generated by our activities to the country's economy by reusing or recycling by taking preemptive measures,
♦ Reducing environmental impacts by efficiently using all kinds of energy sources,
♦ Collaborating with all our stakeholders in the telecommunications sector, such as suppliers, for continuous improvement on our environmental standards.

OHS POLICY

NTM, gives great importance to the occupational health and safety, keeping employees health and safety at the global standards with following OHS principles.

♦ Protecting the health and safety of employees in the working environment
♦ Ensure the safety of the machinery, equipment and facilities used in the activities,
♦ Minimize the possible accidents at work and negative effects that our employees may experience,
♦ Create a good communication channel with management, suppliers, subcontractors and our customers on OHS issues,
♦ Act in accordance with the relevant laws and regulations in order to provide quality service to our customers projects,
♦ Contribute to the responsibility awareness by ensuring that our employees understand their roles and responsibilities in OHS with training programs.
♦ Being one of the leading companies as exemplary in the telecommunications sector on OHS,
♦ Compliance with OHS standards, legal legislation, regulations and regulations.

CUSTOMER SATISFACTION POLICY

NTM, provides customer-oriented and tailor made solutions to its customers with the following principles.

♦ Comply with requirements based on legal regulations,
♦ Ensure compliance with the terms of customers, staff and other interested parties,
♦ Examine and conclude complaints effectively and efficiently,

INFORMATION SECURITY POLICY

NTM, aware of security principles.

♦ Protection against unauthorized Access,
♦ Protecting privacy,
♦ Not to allow unauthorized persons intentionally or as a result of carelessness,
♦ Ensure accuracy through protection against unauthorized persons,
♦ If necessary, make it available to authorized users,
♦ Implementation of all procedures by all units,
♦ Providing information security training to all employees,
♦ Vulnerabilities are reported to the head of the unit and precautions are taken,
♦ Vulnerabilities that cannot be solved are organized by security principals,

BUSINESS CONTINUITY POLICY

NTM, as a solution partner in the communication sector, provides services in the field of installation, maintenance, repair and operation of mobile and stationary enterprises in accordance with the following business continuity principles.

♦ Ensuring life safety as a priority in cases of natural disasters and crises,
♦ To improve our capacity in accordance with ISO 22301 standard to ensure uninterrupted service,
♦ To provide customer satisfaction with quality and uninterrupted service understanding with our employees, solution partners and suppliers,
♦ Ensuring continuity in communication infrastructure services,
♦ Taking into account legal obligations, prepare our business continuity plans and carry out exercises in accordance with these plans. Constantly improving the ISYS system.

MANAGEMENT COMMITMENT

NTM management team, as everyone where we are in relation to telecommunications and the communications industry, our employees and the satisfaction of our customers, we give to reduce the harm to our environment, occupational health and safety practices, information security, business continuity to provide the highest level of our continuous development, that aims to be an exemplary company in the industry, we are commitment to always be the best.

Hüseyin ALTAN / CEO